Al Khalidiya St 940 Bldg No. 20 Najma 26 P.O Box::37221

(+974) 66616524

FAQ's

FAQ's

1. WHAT IF SOMETHING IS DAMAGED WHEN MY HOME OR BUSINESS IS CLEANED?

We ensure you that our staff will treat your home or business office with the greatest of care. In the unlikely event that something is damaged during a cleaning, we will make every necessary effort to ensure the item is repaired or replaced

2. DOES THE CLEAN TEAM HAVE ANY REFERENCES? 

Absolutely, If you would like a list of references emailed to you directly please send a request to info@puritywhite-hcs.com

3.DOES THE CLEAN TEAM REQUIRE CONTRACTS? 

We do not require any sort of contract; however, we do require our clients to sign a service agreement. This will only be required after your initial cleaning, and you request that a regular cleaning schedule be set up. There is no obligation to complete the service agreement. You may cancel it at any point by contacting our customer care. 

4. DOES THE CLEAN TEAM PROVIDE ITS OWN CLEANING SUPPLIES AND EQUIPMENT? 

If requested, we will arrive with all our own cleaning supplies and equipment necessary to clean your home or office. All of the products we use are recognized brands most of which are eco-friendly, and unscented or have a very light scent.  

If you have any additional questions or special requests, please let us know, we would be more than happy to help in select locations

What we offer

  • The same cleaner each time.
  • Punctuality and reliability.
  • Friendly and helpful customer service.
  • You can freeze our services for as long as you wish without any additional fee.
  • We will provide you with a replacement cleaner if your regular cleaner is sick or unavailable.
  • Transportation will be provided by us for pick up and drop off.
  • We will provide a long-term contract if you agree.